Slide background

DOG GROOMING

Treat your dog to our
professional grooming
services or take one of
our grooming courses

View Courses

Slide background

Shopping

Browse our large
selection of pet
accessories and toys

Go Shopping

Slide background

THE BOUTIQUE

Come visit the K9 Chic
boutique and bring along
your beautiful pet.
We are more than happy
to help with measurements

View Boutique

K9 Chic, Brisbane Baysides No. 1 Grooming Salon and Luxury Dog Spa

located at Raby Bay Harbour, Cleveland on Brisbane's Bayside

Home

DOG GROOMING AND SPA TREATMENTS

groom-home
K9 Chic offers a luxury grooming service and spa treatment for your dog.
Read more

                                                    PET GIFTS

groom-home
We have the largest range of pet clothing in Australia. Browse our shop and pick up something awesome!
Read more

                  GROOMING COURSES

groom-home
Let us teach you how to give your pet a luxury groom
Read more

                          VISIT OUR BOUTIQUE

groom-home
Come visit K9 Chic at our Cleveland store in the south side of Brisbane
Read more

FROM THE SHOP

HAVE SOME FUN!

OUR CUSTOMERS SAY..

SHIPPING POLICY

Turnaround

All orders are shipped within 48 hours Monday – Friday 8am – 4pm. Please note not all items are in stock at all times. As soon as your order is received we will let you know by next business day when it will ship. If not in stock please allow up to four weeks for your order to be delivered. If goods are in stock, they will normally be sent within 1 business day. We use Australia Post to deliver our orders.

Order Tracking

Once your item is shipped, we will provide you with a tracking # via email.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. Please note in cases where shipping cannot be calculated at checkout, please contact us for a separate shipping quote.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

RETURNS, REFUNDS AND EXCHANGES POLICY

K9 Chic does not refund under any circumstances, but will happily exchange your item for you.

How To Return An Item
Your item must be in its original unused condition to be returned. You must return the item within 30 days of your purchase date and you must include your purchase receipt.

  1. Please email [email]sales@k9chic.com.au[/email]. to request an exchange so we can expect its arrival in the mail.
  2. Mail your returned item to:
    K9 Chic
    Shop 1
    152 Shore Street West
    CLEVELAND QLD 4163
  3. Please include in your package, your original purchase receipt, the items with original tags still attached and a postage paid self-addressed envelope in order for us to successfully send back your item. Please note we are unable to exchange any items without a postage paid envelope being provide and without an accompanying receipt..
  4. Merchandise that has been worn, used, or altered in any way will not be accepted for exchange.
K9 Chic dedicates quality time to ensure all of your pets needs are met during their visit at our Salon. All of our staff are highly trained and experienced so you can feel confident that your precious pet is in the ‘best of care’ at all times. With over 30 years of dog grooming experience, our groomers specialise in hand scissoring and breed-specific styling for ALL dog breeds, giving you peace of mind that your pet is in very capable hands.